LUMO ("we", "us", "our") operates the LUMO mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use the App.
1. Information We Collect
Account Information: When you use the App, we create an anonymous account for you automatically. If you choose to sign in with Apple, we may receive your name (if you choose to share it) and a unique identifier from Apple. We do not receive your email address unless you explicitly share it.
Usage Data: We collect information about your learning progress, including completed modules, streak data, saved vocabulary words, and review history, in order to provide the App's core features.
Device Information: We may collect basic device information such as device model, OS version, and language settings to optimize app performance.
2. How We Use Your Information
We use the collected information solely to:
- Provide, maintain, and improve the App's learning experience
- Sync your learning progress across your devices
- Manage your subscription status
- Respond to your support inquiries
3. Data Storage and Security
Your data is stored securely using cloud infrastructure providers. We implement reasonable security measures to protect your information against unauthorized access, loss, or misuse.
4. Data Sharing and Third Parties
We do not sell, rent, or share your personal data with third parties for marketing purposes. We may use third-party service providers (such as Apple for authentication and payment processing) to operate essential app functions.
5. Your Rights and Data Deletion
You have the right to request access to or deletion of your data. You can delete your account and associated data directly within the App settings, or contact us at hallo@lumodeutsch.com to request data removal.
6. Children's Privacy
The App is suitable for general audiences but is not intentionally directed at children under 13. We do not knowingly collect personal information from children under 13.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please email us at hallo@lumodeutsch.com.